NDIS Support Coordination

Specialised Disability Support Coordination

Enquire About Our NDIS Support Coordination Services

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We Streamline NDIS Disability Coordination Support for Your Needs

Do you need help understanding the support options that are available to you with your NDIS plan

At United Disability, our disability care providers in Brisbane, Logan, the Gold Coast, Tweed Heads, Byron Shire, Coffs Harbour, Maitland, and Gawler can help you to get the most out of your plan. We offer comprehensive NDIS support coordination for your unique requirements. 

How Can An NDIS Support Coordinator Help Me?

NDIS Support Coordinators can help you understand your NDIS funding and budget and what is available to you in order to achieve your individual goals.

They understand all areas of NDIS funding and can connect you with support providers and therapists to meet your needs. NDIS support coordinators know how to maximise your funding and get the most out of your supports.

They can support you in talking to the NDIS during your plan reviews, assist you if you disagree with an NDIS decision or highlight that your support needs may have changed.

An NDIS support coordinator will assist you in taking steps towards fulfilling your goals and keeping track of progress.

NDIS Support Coordinators Connecting You

If you need to connect with an OT, speech therapist or other health professionals, the NDIS Support Coordinator has a wide network of providers in your area to help you make an appointment for the person that’s right for you.

If you’re looking for a new wheelchair or other items that assist you with your mobility or disability, the NDIS Support Coordinator can help you make a case to the NDIS to get the right funding.

Your NDIS Supports Coordinator can help you with:

  • Understanding your NDIS plan to identify the supports that are available to you
  • Determining monthly & weekly budgets aligned to your plan support categories
  • Maximising your funding by obtaining quotes for services, equipment & home modifications where required
  • Coordinating service agreements & service delivery with service providers
  • Negotiating & liaising with government, NDIA & other agencies
  • Resolving any issues that may arise with service providers
  • Your annual plan review, requesting early plan review or to submit a change of circumstances to the NDIA
NDIS Support Coordinator Consulting with Work Colleague — Disability Support Services in Brisbane, QLD

What is NDIS Support Coordination (CoS)?

Support Coordination or CoS or Coordination of Supports is a National Disability Insurance Scheme (NDIS) funded support. If you receive Support Coordination in your NDIS plan, it is usually included under your Capacity Building budget. As most NDIS funded supports, the inclusion of Support Coordination in your plan depends on your individual goals and needs. The NDIA will determine whether including Support Coordination to your plan is ‘reasonable and necessary’ for you to reach your NDIS goals.

Support Coordination aims to help NDIS participants get the most benefit out of their funding. A UDC Support Coordinator can help you find out how to best use your funds and connect to you to the right service providers. Our Support Coordinators ensure that your NDIS plan is used in the best possible way to support your goals and to build capacity by executing choice and control.

Once you have found the right Support Coordinator, it is your choice how you would like to communicate with them. Communication can be arranged via regular meetings or via phone or video calls. These meetings or calls will help you to gain a deeper understanding of your plan. Your Support Coordinator will work with you to help you get connected with supports that are right for you, create a plan on how to utilise these supports and your NDIS funding in order to achieve your goals.

In some cases, there may be limits to what you can claim or you may need a quote for a specific service. This is when your Support Coordinator will help you to understand what you can do with your funding and even assist you in acquiring quotes.

Levels of Support Coordination

Ensuring you have the correct help to make the most of a support plan can make all the difference to the quality of care you receive. As part of your plan, we can build in different levels of support that aid you in building the necessary skills and insight needed to achieve the best possible support.

Depending on your goals and individual circumstances there are three levels of Support Coordination that may be included in your NDIS plan. The different levels are briefly explained below.

Support Connection

Support connection is hands-off support that helps you connect with funded, community and informal avenues for support while enabling you to maintain your independence in improving your plan. The purpose of this tier is to lend a helping hand to get started, allowing you to build your skills and work towards achieving your goals with support along the way.

Support Connection is about helping you in connecting with the right supports in the community. This support will enable you to reach towards your goals in the best possible way and will assist you to get the most out of your NDIS plan.

Support Coordination

Support Coordination helps you to build the skills and understanding so you can make the most out of your NDIS plan. Support Coordinators assist you to deepen your understanding of your plan and the NDIS as a whole. The better you understand how your plan works, the better you’ll be able to utilise different types of supports available to you. Moreover, Support Coordinators will help in connecting you to the right NDIS providers and ensure you’ll receive the supports you need.

With this tier, we work one-on-one with individuals to better understand the mixture of supports you need for daily life. From inclusion in your community to managing daily tasks and improving independence, we lend the assistance necessary to work towards how you’d like your plan to support you.

Specialist Support Coordination

If you need ongoing help coordinating support within your plan, our highest tier service may be an ideal fit for you. Whether you have limited capacity or require highly specialised support, specialist support coordination helps you manage your challenges and work towards goals continually to help you maintain consistency in your routine.

Specialist Support Coordination focuses on NDIS participants with higher and more complex needs. Specialist Support Coordinators are highly trained and able to manage complex challenges and situations. In addition, they will assure that you receive services in a consistent manner that compliments your NDIS goals.

How We Include Support Coordination In Your Plan

Funding for your NDIS plan is based on what is considered ‘reasonable and necessary’ for your needs and goals, in addition to any support the government, your family and the community provide to you. Support coordination falls under the Capacity Building budget, which is a fixed amount that allows you to access the help you need. If you are not eligible for a particular level of support coordination, you can choose to fund it yourself to a level that suits your needs and goals.

NDIS Support Worker Aiding Disabled Person With Eating
Female with Disability Wearing White T-Shirt — Disability Support Services in Logan, QLD

What Our NDIS Support Coordinators Assist With

Many of our NDIS Support Coordinators started their careers as disability support workers and have a good understanding of people living with a disability. Over the years they have gained a lot of experience with NDIS processes and are across the latest NDIS rules and guidelines.

With the help of a UDC Support Coordinator, you’ll be able to understand your NDIS plan better, which will in turn allow you to exercise more ‘choice and control’ over your NDIS plan and the supports you receive.

If you’re looking for someone that can provide some clarity, an NDIS Support Coordinator is the right person to help you navigate the NDIS. Our team members specialise in psycho-social disability/mental health, SIL and SDA, physical disability, intellectual disability, acquired brain injury, stroke, sensory disability, and degenerative conditions.

What Is Included In Support Coordination

While our Support Coordinators do a lot of work for their participants, some aspects are NOT a part of their role. Support Coordinators won’t help with rostering and intake processes (nor should they be charging participants for this).

The most important aspects of Support Coordination include, knowledge of NDIS plans and terminology, connecting the participant to providers, problem-solving, and providing ‘choice and control’ to the participants. UDC Support Coordinators are highly skilled in building relationships and managing challenges.

Additionally, our Support Coordinators are knowledgeable in NDIS in general, compassionate and have a high level of understanding of different disabilities. The right Support Coordinator will help you to build your confidence and skills to ensure you know how to utilise your NDIS plan.

Benefits of NDIS Support Coordination

Our Support Coordinators will bring a great deal of knowledge and experience when dealing with your NDIS plan. Additionally, UDC Support Coordinators have a wide network of existing connections for trustworthy service providers that may be able to assist you with your NDIS goals.

The additional guidance and advice you’ll receive from your Support Coordinator will ensure you can feel confident about your decisions. Moreover, your Support Coordinator will help you to manage your service agreements, assist in NDIS Plan Review meetings, and help in keeping track of your NDIS funds.

There are lots of other wonderful benefits a UDC Support Coordinator can offer, so make sure to contact us today with any additional questions you may have. Feel free to call our friendly team on 1300 454 850 or contact us through our website.

Navigate the NDIS Support Coordinator Landscape

We are committed to ensuring the people we support have the right documentation ready for their NDIS plan reviews. Helping them to understand the requirements and the best way to collate the right information to help identify the correct level and areas of funding for their needs.

The NDIS has really changed the landscape of the disability sector. There are more options available for people living with disabilities than ever before. However, like everything new, it takes a while to fully understand the system and how to get the most out of what is available.

Sometimes the smallest of changes can make the biggest impact on the quality of life for the people we support.

If you would like more information about our disability support services in Brisbane, Logan, the Gold Coast, Tweed Heads, Byron Shire, Coffs Harbour, Maitland, Gawler and surrounds, please contact info@uniteddisability.com.au or call 1300 454 850. We will put you in touch with our Support Coordinators in the team.

A Disabled Man Sitting In A Wheelchair

Why Choose United Disability?

As passionate and experienced individuals within the disability care sector, our team at United Disability is committed to supporting our clients to manage their plans effectively and access the optimal level of care for their funding. Our support coordinators are highly trained and work with a wide range of people to help them understand their NDIS funding and budget, connecting them with the correct services to maximise funding and overcome challenges.

A Person-focused Service

Our primary responsibility at United Disability is to help individuals who need support achieve all they can within their budget limits. Our local connections, in-depth knowledge, and experience allow us to provide helpful advice and offer the additional care needed to make positive steps towards your goals or define what you’d like to work towards in the future.

We Help Make Sense Of NDIS

Like any other area of support and funding, understanding how NDIS works and how to make the most of your plan isn’t an easy task. We use our knowledge and experience to help you make the best decisions for your circumstances, demystifying how NDIS works to help you maximise the support you can get.

Locations We Provide NDIS Support Coordination

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