I hope this email finds you well. My name is Craig, I started with UDC as a casual support worker back in July. I just wanted to touch base and give some feedback on my first few months with the organisation. I am part of the response team, and cover a range of SIL houses and drop in services within the Gold Coast. I really enjoy being part of so many services, and it gives me a good vantage point of the company as a whole because I get to interact with so many people from across the board.
I think you're doing a great job with the company and its culture. Ive been part of many organisations in the past, and rarely does company objectives or management vision practically translate down throughout an organisation as well as it does in UDC.
I've had a great experience across every department since joining the company. HR and Amy Daniels were great at the start. Andrew Horeld has been on the end of the phone anytime I have needed him. The IT team responds within minutes, and the rostering team have all been awesome, Pia, Lisa, Ashleigh, Carissa. Payroll called me after my first pay to make sure everything was ok.. that's got to be a worlds first in any company!.
I have worked across many of the UDC SIL houses in the gold coast, and have to mention Charlie Law in Pimpama, Peter in Catherine Court as a couple of flagship houses for organisation and leadership.
Barring the leadership, every employee I have met at UDC are just positive people and are a pleasure to work with. This positivity translates directly to the service users / participants and everywhere I turn up, it's actually a pleasure going to work, can't say that about many companies!
I can see myself being at UDC for many years hopefully, but just wanted to touch base and say you must be doing something right! It's not easy to keep everyone happy, but keep doing whatever it is you are, as it seems to be working well.
All the best Sylvia.