From 1 January 2025, all new participants joining the NDIS will receive an Impairment Notice when their access is approved. For existing participants, these notices will be introduced gradually, although the NDIA has not yet provided a clear timeline.
What Is an Impairment Notice?
An Impairment Notice shifts the focus from a disability diagnosis to the specific impairments that make someone eligible for the NDIS.
Impairments will be classified into six categories:
- Intellectual
- Cognitive
- Sensory
- Neurological
- Physical
- Psychosocial
If you’re an NDIS participant, your Impairment Notice will explain which of these categories your eligible impairments fall under.
Why Has This Change Been Brought In?
This change was recommended by the NDIS Review and aligns with participants’ calls for greater clarity and transparency about how they meet access requirements.
The NDIA believes this approach will provide participants with:
- A clearer understanding of how they meet the disability or early intervention criteria.
- Recognition that individuals with the same diagnosis may have different impairments and support needs.
How Can You Prepare?
Here’s what you can do to get ready:
- Understand Your Disability Diagnosis
- Find out what disability diagnosis the NDIA has recognised for you.
- Submit a Participant Information Access Request
- You (or your representative) can submit a “Participant Information Access” request to the NDIA to obtain this information.
- Requests can be made via the NDIS website, by emailing information.access@ndis.gov.au, or by calling 1800 000 110.
- Ask Questions at Your Next Review
If you have an upcoming NDIS plan review or meeting, ask the NDIA about the disability you have been granted access for. This could provide insight into the impairment categories the NDIA will recognise for you
Why Is This Important?
Understanding your recognised impairments and how they align with the new categories will help you feel more informed and confident about your NDIS plan. This knowledge is especially valuable when preparing for a plan review or ensuring your supports meet your individual needs.
Recognised Impairments will influence how your plan is funded and the types of supports you can access using your funding..
Need Assistance?
If you need help submitting a Participant Information Access request or have questions about the changes, the team at UDC is here to support you. Contact us through our website or give us a call on 1300 454 850.
About the Author
Angela Hartley
Client Relationships Manager
Angela is UDC’s Client Relationship Manager and a former Supports Coordination Manager with extensive expertise in the NDIS. With 24 years of experience in disability services and NDIS, she specialises in fostering strong client relationships and guiding individuals to achieve their goals. Angela’s deep understanding of the NDIS and person-led support ensures clients receive expert guidance tailored to their unique needs.
