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Positive Behaviour Support

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Promoting Positive Behaviour Change

At United Disability, we understand that every individual with a disability is unique, with their own specific needs and behaviours. Our Positive Behaviour Support service is designed to help individuals with disabilities improve their overall quality of life by addressing challenging behaviours and promoting positive behaviour change.

So, what is Positive Behaviour Support?
Positive Behaviour Support takes a holistic approach to supporting individuals with disabilities, with the aim of improving their quality of life and reducing the occurrence of challenging behaviours. Positive Behaviour Support is based on the principles of person-centred care, which means that we focus on understanding the individual’s needs, preferences and goals.
Our Positive Behaviour Support service aims to identify the reasons behind challenging behaviours, develop individualised strategies and interventions and empower individuals with disabilities and their support networks to make positive changes.
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How Does Positive Behaviour Support Work?

Our Positive Behaviour Support service starts with an assessment, where we gather information about the individual’s behaviour and their environment. This information is used to develop a personalised Positive Behaviour Support plan that focuses on prevention, intervention and support.

  • Prevention strategies are designed to reduce the likelihood of challenging behaviours occurring in the first place. These may include changes to the environment, communication strategies and developing coping skills.
  • Intervention strategies are put in place to respond to challenging behaviours when they occur. These may include de-escalation techniques, communication strategies and individualised support.
  • Support strategies are put in place to help individuals with disabilities and their support networks to maintain positive behaviour change over time. This may include ongoing training, monitoring and reviews.
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Who Can Benefit from Positive Behaviour Support?

The service can benefit individuals with a wide range of disabilities, including:
  • Intellectual disability: Individuals with intellectual disability may have difficulty understanding and communicating their needs and preferences, which can lead to challenging behaviours. Positive Behaviour Support can help to identify underlying reasons for challenging behaviours and develop individualised strategies to promote positive behaviour change.
  • Autism spectrum disorder (ASD): Individuals with ASD may have difficulty with social communication and interaction, sensory processing and changes in routine, which can lead to challenging behaviours. Positive Behaviour Support can help to develop strategies to prevent and respond to challenging behaviours, and promote socialisation and participation in daily activities.
  • Acquired brain injury (ABI): Individuals with ABI may experience changes in behaviour and personality as a result of the injury, which can lead to challenging behaviours. Positive Behaviour Support can help to identify underlying reasons for challenging behaviours and develop individualised strategies to support positive behaviour change.
  • Mental health conditions: Individuals with mental health conditions may experience challenging behaviours as a result of the condition, such as aggression or self-injury. Positive Behaviour Support can help to develop strategies to prevent and respond to challenging behaviours, and promote mental health and wellbeing.
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Providing The Tailored Support You Need

At United Disability, we are committed to providing high-quality Positive Behaviour Support services that are tailored to the needs of every individual we support. Our team have a deep understanding of disabilities and the challenges faced by these individuals and their support networks.
That’s why we work collaboratively with individuals with disabilities, their families and carers and other service providers. We develop effective Positive Behaviour Support plans that promote positive behaviour change and improve quality of life.
If you are interested in our Positive Behaviour Support service, contact us today to discuss your needs and how we can best support you. Our team is here to help, and we look forward to hearing from you.
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Our Practitioners

Amy Howley
AMY HOWLEY
Behaviour Support Practitioner
Travis Coates
TRAVIS COATES
Behaviour Support Practitioner
REBECCA KIM
Senior Behaviour Support Practitioner

Service Region

  • Monday – Friday 8:30am to 5:00pm
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1300 454 850
Amy Howley
AMY HOWLEY
Behaviour Support Practitioner

Amy has been working in the disability sector since 2011, starting in aged care supports and moving into mental health supports. Amy has completed her Bachelors in social welfare, Masters in social work (professional qualifying) and graduate certificate in positive behaviour support plans. Amy has moved through various roles which include mental health practitioner, local area coordinator, care coordination and specialist support coordination.

Amy’s approach is a person centre approach and from a strengths-based perspective. Throughout Amy’s career she has become inspired to understand clients and the behaviours that may require support with. Amy is inspired to promote equality, dignity, quality of life and empower client to live their best life. Amy considers her work to be a collaborative approach with families and stakeholder to ensure that clients receive the best support to make a positive impact on their lives.

Travis Coates
TRAVIS COATES
Behaviour Support Practitioner

After a decade working in the hospitality industry, including running a charity café for the homeless, Travis decided he wanted to work with people to make a difference. Working in community centres, youth hubs and as a support worker, Travis realised that he loved making connections with his clients and helping others around them understand how they connect, think, and communicate.

Travis began working in behaviour as a Therapy Assistant and quickly advanced to Behaviour Support Practitioner, specialising in Autism and ADHD with a focus on Pathological Demand Avoidance and Sensory needs. Travis bases his practice off the work of Dr Ross Greene’s, Collaborative Proactive Solutions model and believes that every behaviour is a form of communication, it is our job to interpret it and together find a solution.

Rebecca Kim
REBECCA KIM
Senior Behaviour Support Practitioner

Rebecca has been working in the sector since 2009, starting as a Support Worker while she studied her Bachelors in Psychological Science. Rebecca has moved through multiple roles and supported participants across their lives through leading a support team, recruiting great staff, and coordinating individualised care. Rebecca’s experience across multiple aspects of the sector has given her a greater understanding of the many facets impacting participant’s lives, and further enforces the necessity of a person-centred approach at the heart of everything we do.

Rebecca became interested in positive behaviour support during her career movement, and since moving into this space she has discovered the significant impact that effective positive behaviour support can produce on people’s lives. Since then, she has worked continually in this space until becoming a Senior Practitioner.

Rebecca takes great pride in delivering effective specialised support to her clients through working with the person, their family, and their stakeholders to bring about positive change for their quality of life while reducing the likelihood of behaviours of concern. She believes that improving client’s lives and helping them to achieve their goals and dreams is the end point of behaviour support and this is reflected in the way she writes a Positive Behaviour Support Plan and implements it through training and ongoing behaviour management and support.